Noticeboard

REMINDER:

You must continue to wear a face covering when attending the GP surgery (unless you are exempt)

Social distancing of 2 metres must be adhered too

Contact the surgery by telephone in the first instance

Adhere to COVID screening questions when asked by our receptionists .


As of 1st September 2021, the surgery will closing for lunch between 1pm-2pm. Please avoid coming to the surgery to collect prescriptions during this time. If you have an emergency that cannot wait  during these times please contact 111.


Near Me Video Consultation        

We are now able to do video consultation, Orchard House Online Waiting Room - https://nhsattend.vc/fv-orchard-house 


Practice Management

Mrs Lesley Ferguson

The practice manager is involved in managing all of the business aspects of the practice such as making sure that the right systems are in place to provide a high quality of patient care, human resources, finance, patient safety, premises and equipment and information technology. The practice manager supports the GPs and other medical professionals with delivering patient services and also helps to develop extended services to enhance patient care.

Reception

Dot Clydesdale

Pauline McGregor

Briar Ferguson (Deputy PM)

Shannon James

Marie Lawrence

Lynda Simpson ( Secretary)

Emma Burns

Charlotte Colgan (Modern Apprentice)

Pamela Adam

Receptionists provide an important link for patients with the practice and are your initial contact point for general enquiries. They can provide basic information on services and results and direct you to the right person depending on your health issue or query. Receptionists make most of the patient appointments with the GPs and nurses. They also perform other important tasks such as issuing repeat prescriptions and dealing with prescription enquiries, dealing with financial claims, dealing with patient records and carrying out searches and practice audits.

 
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