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Orchard House Health CentreUnion StreetStirling, FK8 1PHTel: 01786 450394
You must continue to wear a face covering when attending the GP surgery (unless you are exempt)
Social distancing of 2 metres must be adhered too
Contact the surgery by telephone in the first instance
Adhere to COVID screening questions when asked by our receptionists .
As of 1st September 2021, the surgery will closing for lunch between 1pm-2pm. Please avoid coming to the surgery to collect prescriptions during this time. If you have an emergency that cannot wait during these times please contact 111.
We operate our computer appointment system on a rolling 7 day week and bookings can be made with the doctor of your choice by telephone or in person at reception. We will always try to give you a convenient appointment with the doctor of your choice but, if unable to do so, will suggest an alternative time or another available doctor.
Separate appointments must be made for each individual wishing to be seen.
On the day appointments
These are general appointments which a bookable from 8am each morning for the same day.
If you require urgent attention you will be seen as a priority. A number of five minute appointments are specifically held back for this. Urgent requests may be assessed by the duty doctor. Please only use these appointments for matters that require urgent attention.
If you cannot attend an appointment for any reason please inform us as soon as possible in order for us to give the slot to someone else.
Jess Macadam is a highly qualified and experienced nurse able to deal with minor conditions and will refer you to a doctor if required. She holds certificates in family planning and cervical screening, and is able to advise on these matters. She can also advise on healthy travel and immunisations as well as general health promotion issues with specific expertise in cardiac and respiratory problems.
Appointments are available during the following times:
09.00 - 12.00
14.00 - 17.00
Whilst we encourage our patients to come to the surgery, where we have the proper equipment and facilities available, we do appreciate this is not always possible. In this respect, if you do need a home visit, you can help us by calling reception before 10:00.
You may only request a home visit if you are housebound or are too ill to visit the practice. Your GP will only visit you at home if they think that your medical condition requires it and will also decide how urgently a visit is needed. Please bear this in mind and be prepared to provide suitable details to enable the doctor to schedule house calls
You can also be visited at home by a community nurse if you are referred by your GP. You should also be visited at home by a health visitor if you have recently had a baby or if you are newly registered with a GP and have a child under five years.
You do not require a doctor's sickness certificate for any illness lasting seven days or less. Your employer may however require you to complete a self-certification form (SC2) which is available from your employer or on the HMRC website.
If you are sick for more than seven days, your employer can ask you to give them some form of medical evidence to support payment of SSP (statutory sick pay).
It is up to your employer to decide whether you are incapable of work. A medical certificate, now called a 'Statement of Fitness for Work’ (see below) from your doctor is strong evidence that you are sick and would normally be accepted, unless there is evidence to prove otherwise.
You could also provide evidence from someone who is not a medical practitioner, e.g. a dentist. Your employer will decide whether or not this evidence is acceptable. If your employer has any doubts, they may still ask for a medical certificate from your GP.
The 'fit note' was introduced on 6 April 2010. With your employer's support, the note will help you return to work sooner by providing more information about the effects of your illness or injury.
For more information see the DirectGov website (where this information was sourced)
We are an appointed general practitioner training practice and often benefit from the attachment of GP Registrars. These are fully qualified doctors with usually three years post qualification experience. They join us for 6 - 12 month periods to gain experience of general practice. As part of their training they are expected to video some consultations for assessment by more experienced doctors. Patients will always be asked for their permission for any consultation to be filmed and are completely at liberty to refuse.
From time to time, we also have senior medical students join us to gain experience under the direction of our clinical staff and you may even be offered an appointment in the student-led surgery. You will always be informed if there is a student present before your consultation and will always be given the opportunity to decline.