Lesley (Practice Manager)
The practice managers are involved in managing all of the business aspects of the practice such as making sure that the right systems are in place to provide a high quality of patient care, human resources, finance, patient safety, premises and equipment and information technology.
The practice managers supports the GPs and other medical professionals with delivering patient services and also helps to develop extended services to enhance patient care.
Lesley is the first port of call for any complaints which you wish to make, please put these in writing and submit by hand to the GP reception or by emailing fv.orchardhousemanagementteam@nhs.scot.
Complaints will be dealt with appropriately and within a timely manner.
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