Appointments

To request an urgent appointment for today (Monday to Friday):

• phone us on 01786 450394, Monday to Friday from 8am to 6pm (excluding lunch 1-2pm)
• visit the surgery and speak with a receptionist, Monday to Friday from 8am to 6pm (excluding lunch 1-2pm)

When you get in touch, we’ll ask what you need help with.

We will use the information you give us to choose the most suitable doctor, nurse or health professional to help you.

To request a routine appointment in the next 7 days:

• phone us on 01786 450394, Monday to Friday from 8am to 6pm (excluding lunch 1-2pm)
• visit the surgery and speak with a receptionist, Monday to Friday from 8am to 6pm (excluding lunch 1-2pm)

When you get in touch, we’ll ask what you need help with.

We will use the information you give us to choose the most suitable doctor, nurse or health professional to help you.

On Wednesday, Dr Chambers & Dr Kildare run an early morning surgery which run between 7.10-8am.

On  Thurs & Fridays (every 2nd week), Dr Lynch runs an early morning surgery at the same time as above.

Please note, the surgery is not open to the public during the above times. Only patients booked in will gain access to the building. The surgery will open as normal at 8am.

However you choose to contact us, we may offer you a consultation:

• by phone
• In the surgery

To cancel your appointment:

• phone us on 01786 450394, Monday to Friday from 8am to 6pm (excluding lunch 1-2pm)
• reply CANCEL to your appointment reminder text message

Orchard House Online Waiting Room - https://nhsattend.vc/fv-orchard-house 

(Please note, this is for use only if directed by a member of the clinical team)

If you need medical help now, use NHS 24 or Call 111.

NHS 111 online is for people aged 5 and over. Call 111 if you need help for a child under 5.

Call 999 in a medical or mental health emergency. This is when someone is seriously ill or injured and their life is at risk.

Please tell us:

• if there’s a specific doctor, nurse or other health professional you would prefer but this is not always possible.
• if you need an interpreter
• if you have any other access or communication needs

If you are housebound and need seen by a GP/Nurse, we will do a home visit.

To request a home visit, it’s helpful if you phone the practice as soon after 8am as possible but we ask you do this before 10am.

We currently have community phlebotomist's (CTAC) who come to the surgery and run our blood clinics.

Appointments are available during the following times:

Tuesday & Thursday 

We are an appointed general practitioner training practice and often benefit from the attachment of GP Registrars. These are fully qualified doctors with usually three years post qualification experience. They join us for 6 - 12 month periods to gain experience of general practice.

As part of their training they are expected to video some consultations for assessment by more experienced doctors. Patients will always be asked for their permission for any consultation to be filmed and are completely at liberty to refuse.

Our current registrars are Dr Green, Dr Mohammed, Dr Henson, Dr Bello & Dr Kaur.

Medical Students

From time to time, we also have senior medical students join us to gain experience under the direction of our clinical staff and you may even be offered an appointment in the student-led surgery. 

You will always be informed if there is a student present before your consultation and will always be given the opportunity to decline.